Saturday

Microsoft recruits Fresher - Renumeration (INR) Rs 30000/month

Briefly describe the role of your group…

The Messaging Enterprise Client Support (ECS) team provides internal second tier support to all of Microsoft by troubleshooting and resolving client issues revolving around the following products in our environment: Exchange, Active Directory, RTC, Office, Unified Messaging, DRM, SMIME and IPSEC support.

2. The primary role of this person will be to… Operations Analysts call customers, work with Remote Assistance to resolve issues on customer’s machines, and provide world-class customer service to internal Microsoft employees. This person will be expected to work toward meeting and exceeding existing Service Level Agreements for service requests, and will be expected to contact clients via telephone, Remote Assistance session, or e-mail in order to resolve their client issues. The person will also troubleshoot and diagnose client-related issues, and work to provide
documentation to be used by other technicians.

3. List the skills required for this position

Must have

· Strong English written and verbal communication skills
· Client-facing support experience
· Strong critical thinking skills required: includes troubleshooting, problem analysis and resolution, good judgment/decision making ability. A software test background would also be beneficial here.
· Strong interpersonal skills required, including teamwork and positive relationship building
· Genuine passion for technology and desire and aptitude to increase technical skill level required
· Microsoft MCP in Windows 2000 Professional, Windows 2000Server, or Windows XP Professional
· Timeliness. It is highly important to work a full shift and be on time for the scheduled hours.

Expericience:: freshers

How To Apply :

Go to Monster.com and register your self after that enter microsoft in the search box, once you sign in. It will display all the vacancy in microsoft India, in that select (Operations Analyst) & Apply to it.

Submit your resume!

NOTE: Well I had personal experinace few years back with Microsoft. Its not an easy cake passing rounds in Microsoft. A person will be sweating just after 3 tech rounds :) .

Well said, 30,000 dont come cheap :)

All the best.

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